Privacy Policy

Effective date: [12 October 2025]
Who we are: Bestpricevalue is a quoting agency that helps homeowners understand market-average prices for windows, doors, bi-folds and related products, and—if requested—matches them with vetted installer partners for quotes.

Controller:
Daniel Magyar – Sole Trader (Owner and CEO of Bestpricevalue.com)
Email: info@bestpricevalue.com
If you have questions about this Policy, contact us at the details above.

1) What this policy covers

This policy explains how we collect and use personal data when you use our website (bestpricevalue.com), including our Double Glazing Cost Calculator, when you email or share your estimate, and when you ask us to get quotes from installer partners. It also covers analytics and recordings used to improve the site, such as Hotjar.

2) The data we collect

a) Data you provide

• Calculator inputs (product type, sizes, material, glazing, options).

• Contact details if you choose to email your summary or request quotes (name, email, phone, postcode/area).

• Preferences (remote or home visit, priorities such as price, certification, timing).

b) Data collected automatically (cookies/analytics)

• Page views, clicks, scroll depth, device/browser type, approximate location (country/region), session duration, UTM/source.

• Consent choices from our cookie banner (Complianz).

c) Data from partners (only if you ask us to get quotes)

• Updates on your enquiry status from installer partners (e.g. appointment booked, quote issued, outcome).

We do not collect special category data. We do not process credit applications; any finance figures shown are illustrative only.

3) Why we use your data (purposes) and lawful bases

4) How we make money & when we share your details

When you use our Calculator, we do not share your personal data with installers.

If you ask us to get quotes, we will share your contact and project details with up to [X] vetted installer partners so they can contact you about your project. We may receive a referral fee or commission from those partners when you proceed. This does not increase the price you pay.

• What we share: name, contact details, postcode/area and project information (products, sizes, preferences). We do not share any finance inputs you enter for illustration unless you explicitly ask us to.

• Retention for lead matching: we keep lead records for [12] months to manage enquiries and reporting, then minimise or delete them unless the law requires longer.

• Marketing: we won’t send our own marketing unless you opt in. Partners are independent controllers for their own processing and should obtain your consent for their marketing.

Plain English: We don’t sell personal data for unrelated marketing. If you request quotes, we share your details with selected partners to fulfil that request and we may be paid a referral fee.

5) Analytics, heatmaps & recordings (Hotjar)

We use Hotjar to help us understand how visitors use our site (e.g. which pages are viewed and where users click). Hotjar records anonymised usage data such as mouse movements, clicks, scrolls and basic device information. We do not record keystrokes and we mask/disable input fields that may contain personal data. Hotjar acts as our data processor.

• Opt-out/consent: You can opt-in/out via our cookie banner and your browser’s “Do Not Track” setting.

• Data categories: page views, clicks, scroll depth, device/browser type, approximate location (country/region), session duration, heatmaps and replay events.

• Retention: session replays and heatmaps are kept for a limited period, typically no longer than 12 months, after which they are automatically deleted.

We also use Google Analytics for aggregated statistics and reCAPTCHA to protect forms from abuse. See our Cookies Policy for cookie names and lifetimes.

6) Share links & emailed summaries

If you email yourself a summary or create a share link:

• The email is sent to the address you provide along with the estimate snapshot.

• The share link is a public URL containing your estimate snapshot; treat it like a file you can share with others.

• Share links are retained for up to 12 months (or until deleted) and may be purged sooner for security or storage reasons.

7) Who we share data with (processors & recipients)

We use trusted providers to run our service. They act as processors under our instructions unless noted as independent controllers.

• Website & hosting/CDN: [Hosting/CDN Provider] (infrastructure, security, backups).

• Email delivery: [Email service / SMTP provider] (transactional emails of summaries/updates).

• Analytics: Google Analytics (statistics), Hotjar (UX analysis).

• Consent management: Complianz (cookie banner & records).

• Security: Google reCAPTCHA (form abuse prevention).

• Sheets and CRM: (lead routing & pipeline).

• Installer partners (independent controllers): only if you ask us to get quotes; they use your details to respond to your enquiry.

We only disclose data to authorities if required by law.

8) International transfers

Some processors may store data outside the UK/EEA. Where this occurs, we rely on adequacy regulations (e.g. EU/UK adequacy for certain countries) or appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) plus additional measures as needed.

9) How long we keep your data

We keep personal data only as long as necessary for the purposes set out above:

We may retain minimal suppression records (e.g. “do not contact”) to honour your preferences.

10) Your rights (UK GDPR)

You have the right to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. Where we rely on consent, you can withdraw it at any time (this won’t affect processing already carried out).

To exercise your rights, email [privacy@…]. We may need to verify your identity.

You also have the right to complain to the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF — ico.org.uk — 0303 123 1113.

11) Children

Our services are intended for adults. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

12) Security

We use technical and organisational measures to protect your data, including HTTPS, access controls, encryption at rest (where provided by our processors), data minimisation and routine reviews of subprocessors. No method of transmission is 100% secure, but we work to protect your information.

13) Cookies & similar technologies

We use cookies and similar technologies for essential site features, analytics, security and to remember your preferences. Full details (including Hotjar and Google Analytics cookie names, purposes and lifetimes) are listed in our Cookies Policy and controlled via our Complianz cookie banner. You can update consent at any time via the banner.

14) Changes to this policy

We may update this policy from time to time. We will post the new version here with a new effective date. Significant changes will be notified on-site or by email if appropriate.

15) Contact us

For privacy questions or requests, contact:
Email: info@bestpricevalue.com

Bestpricevalue.com (“Bestpricevalue”, “we”, “us”) is operated by Mr Daniel Magyar, sole trader.
Contact: info@bestpricevalue.com.
Website: https://bestpricevalue.com

We are a quoting agency. We help UK homeowners understand market-average pricing and connect with vetted installers if they ask us to. We are not a lender or a credit broker and we do not make lending decisions.

2) What this policy covers

This Policy explains how we collect and use your personal data when you use our website and tools, including the Double Glazing Cost Calculator (the “Calculator”) and when you request to email or share your estimate.

3) What data we collect

Data you provide directly

• Contact details – name, email address, phone number (e.g., contact/lead forms; email-my-estimate).

• Calculator inputs – product type, sizes, materials, glazing, openers/panels, installation toggle, basket contents.

• Finance inputs (illustrative only) – deposit, APR, term.

• Postcode – used to apply a regional adjustment to estimates.

• Messages/attachments – any information you include in free-text fields.

Data we create or store for you

• Share-link snapshots – if you click “Share link”, we create a unique public URL that displays your estimate/basket and store a copy of it on our servers. Anyone with the link can view it.

• Local storage (in your browser) – we store your basket and region so you don’t lose work. This is not a cookie and stays only in your browser until you clear it.

Data collected automatically

• Technical logs & analytics – IP address (truncated or anonymised when possible), device, browser, pages viewed, and similar.

• Security/anti-spam – Google reCAPTCHA may collect device and usage information to detect bots.

We do not collect special category data and we do not knowingly collect children’s data (our services are for people 16+).

4) Why we use your data (lawful bases)

Finance note: finance figures in the Calculator are illustrative only. We do not run credit checks in the Calculator and we do not make lending decisions.

5) Who we share data with

We share data only when necessary:

• Service providers / processors – hosting, security (incl. reCAPTCHA), email delivery, form and share-link processing, analytics, error logging.

• Hotjar (behaviour analytics). We use Hotjar to understand how visitors use our site (for example, which pages are viewed and where users click). Hotjar records anonymised usage data such as mouse movements, clicks, scrolls and basic device information. We do not record keystrokes and we mask/disable input fields that may contain personal data. Hotjar acts as our data processor. Processing is based on our legitimate interests in improving the website (where consent is not required) or on your consent where local rules require it. You can opt-out at any time via our cookie banner or your browser’s “Do Not Track” setting.

  Data categories: page views, clicks, scroll depth, device/browser type, approximate location (country/region), session duration, heatmaps and replay events.
  Retention: session replays and heatmaps are kept for a limited period, typically no longer than 12 months, after which they are automatically deleted.
  More info and opt-out: use the controls in our cookie banner.

• Installer partners – only if you ask us to get quotes. We pass what’s needed (contact details, postcode, estimate/basket) so they can respond.

• Authorities – if required by law or to protect rights, property, or safety.

We do not sell your personal data.

6) International transfers

Some providers may process data outside the UK/EEA. Where this happens we use appropriate safeguards (e.g., UK IDTA/EU SCCs plus supplementary measures) to protect your data.

7) Retention

We keep data longer where required by law or to establish, exercise or defend legal claims.

8) Cookies & local storage

We use Complianz to manage cookie consent. The Calculator uses localStorage (not a cookie) to remember your basket and region for convenience. You can clear this at any time in your browser. Some site features (e.g., reCAPTCHA) are essential for security.

9) Your rights (UK GDPR)

You can access, rectify, erase, restrict, object to processing, and port your data. Where we rely on consent (e.g., email-my-estimate), you can withdraw it at any time.
To exercise your rights, email info@bestpricevalue.com.
You also have the right to complain to the ICO (ico.org.uk), but please give us a chance to help first.

10) Security

We use reasonable technical and organisational measures (TLS encryption in transit, access controls, least-privilege, monitoring, backups). No method is 100% secure; please use strong passwords and keep your devices updated.

11) Finance & third parties

Finance illustrations in the Calculator are guide figures only and do not constitute an offer of credit or financial advice. Final rates, fees and terms are set by lenders. We are not a lender or a credit broker.

12) Links to other sites (incl. Trustpilot)

Our site may link to third-party services (e.g., Trustpilot: https://www.trustpilot.com/review/bestpricevalue.com). Their privacy practices apply to their services; please review their policies.

13) Changes to this policy

We may update this Policy from time to time. We’ll post the latest version here and update the “Last updated” date. Significant changes will be highlighted on the site.

Contact: info@bestpricevalue.com